Questions, billing issues, or feedback — we're a small team and we read everything.
Free accounts: we aim to respond within 5 business days.
Paid subscribers: we aim to respond within 2 business days.
Billing issues: please use the Billing Portal in your dashboard for immediate self-service, or contact us and we'll prioritise.
Paid subscribers can manage everything through the Stripe Customer Portal in their dashboard — update payment method, download invoices, change or cancel subscription. No need to contact us for these.
Open dashboard →To request access to, correction of, or deletion of your personal data under the Australian Privacy Act 1988, select "Privacy / data request" in the form above or email privacy@crohamhurst.app.